Technical Assistant to the Chief Technology Officer

POSITION TITLE:                  Technical Assistant to the Chief Technology Officer:

RESULT STATEMENT:         

To assist the Executive drive initiatives in the Technology team to benefit realization using 4DX, and in so doing, help the team and the organization achieve excellent results.

Responsibilities/Requirement

• Execute your deliverables using the 4DX framework and approved system at work.

• Manage the Executive’s cadence schedules and ensure none is missed.

• Assist in developing, communicating and updating process and policies for the technology teams, and driving adoption of same across the organization

• Receive specific requests and direction from supervisors and execute and report with minimal supervision.

• Manage project planning, tracking, timely delivery and specified initiatives or deliverables

• Recommend specific improvement interventions based on interaction with technology team members and provide records and insight to executive for planning and decision making

• Keep abreast of new and emerging technologies, and other developments in other areas of work    

• Assist to follow up with and manage the welfare and wellbeing of technology team members

• Setup meetings, document proceedings and action steps and follow through. Attend meetings in place of superior where required.

• Manage daily tracking and reporting of team members’ tasks (beginning and end of day)

• Prepare and send periodic reports to specified stakeholders

• Maintain a training requirement and career progression matrix for technology team members and track training progress, and report on it monthly

Skills/ Competencies            

• Requires a very sharp and articulate person (male or female).

• Time conscious and focused enough to stay course on an initiative until completion / adoption.

• At least 2 years’ experience in being a technical assistant

• Must be Tech Savvy

• Track record of driving initiatives to benefit realization

• Can work with minimal supervision

• Excellent communication skills

• Good time management skills

• Attention to details

• Can work well under pressure and respects timelines

• Proficiency with word processing and spreadsheet tools and database systems

• Proficiency in technical writing and ability to read and understand technical documentation

• Good interpersonal skills, team management and motivation skills

• High level of discretion in handling sensitive information learned in the course of work